Privacy Policy

At Wadi Alsafar, we value your privacy and are committed to protecting your personal information in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia.

This Privacy Policy explains how we collect, use store, and protect your personal data when you use our website or submit a service request.

Information We Collect

When you visit our website or fill out a service request form, we may collect the following types of personal information:

Full name
Phone number
Email address
Nationality
Passport details (if applicable for visa services)
Travel preferences (e.g. destinations, travel dates, hotel class)
Any other information you voluntarily provide

We do not collect or store any payment information through this website.

How We Use Your Information

We use your personal information solely for the following purposes:

To contact you regarding the services you requested
To understand your travel needs and preferences
To forward your request to the appropriate department (e.g., sales team)
To complete the service booking upon your approval
To improve our services and user experience
To comply with applicable legal and regulatory obligations

Data Sharing and Disclosure

We do not sell, rent, or share your personal data with third parties for marketing purposes.
We may disclose your information in the following cases:

With your explicit consent

To authorized third-party service providers (e.g. airlines, hotels, visa agencies) when necessary to fulfill your request

When required by law, court order, or government authority in the Kingdom of Saudi Arabia

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Data Protection and Security

We implement appropriate technical and organizational measures to protect your data against:

Unauthorized access

Accidental loss or destruction

Disclosure or misuse

Despite our efforts, no electronic transmission or storage system can be 100% secure. We recommend you avoid including highly sensitive data unless necessary.

Your Rights

As a user, you have the right to:

Access and review the personal data we hold about you

Request correction of inaccurate or incomplete data

Request deletion of your personal data (subject to legal and operational considerations)

Withdraw your consent at any time

To exercise these rights, please contact us via the contact details mentioned below.

Cookies and Tracking

Our website may use basic cookies to improve performance and understand visitors’ behavior. These cookies do not collect personally identifiable information unless explicitly provided.

You can control or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies separately.

Changes to this Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the revised effective date. Your continued use of the website after such changes constitutes acceptance of the updated policy.

Contact US

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

E-mail: info@wadialsafar.com

Phone: +966112060558

Address: 8112 Sheikh Hassan Bin Hussein Bin Ali Street- Al Hamra – Riyadh – Saudi Arabia