At Wadi Al Safar, we are committed to providing the best possible experience for our
clients. We understand that certain circumstances may require booking cancellations or
modifications. However, we would like to clarify the following points:
• The cancellation policy will be explained to the client by a Wadi Al Safar representative prior to booking,
as it varies depending on the program and type of reservation.
• Cancellation or change fees will apply according to the cancellation policy provided
by the Wadi Al Safar representative, and such fees may increase as the travel date
approaches—up to 100% of the total amount, depending on the service provider’s
policy.
• Confirmed bookings are subject to cancellation fees in accordance with the terms
and conditions set by the respective service provider.
• In cases where a tourist visa application is rejected by the embassy of the
destination country, the company is not responsible for the refusal, and no refund
will be issued for the visa fees that were paid in advance.
• Requests to cancel or modify flight tickets are subject to the airline’s ticket rules
and fees, which will vary depending on the fare type and conditions.
• All airline-related cancellations or changes are governed by the terms and
conditions set by the airline.
Prices and Services Are Not Final
All prices and service details shown on the website are preliminary estimates and subject to
change until the booking is confirmed. The client will be informed of all terms and conditions
related to the booking prior to final confirmation, and their explicit approval will be required
before processing any transaction.
How to Submit a Refund or Modification Request:
Clients may contact us through the following channels:
Email: info@wadialsafar.com
Phone: +966 11 206 0558
Please include the booking details used in the original reservation along with all relevant
information. We will review your request according to the policy of the service provider
involved.
